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Network drive is not working

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Hi,

In one our server, network drive is not working. It's shows as disconnected drive but able to open it, when try to list the mapped drive from command prompt using "net use" command it's not showing the mapped drive details. Hence it's affecting the applications installed in the server, where applications are using the drive. 

However i have fixed the issue using psexec tool to unmap and remapped with persistent option enabled. I want to know the root casue for this issue.

Recently we installed KB4103718 in the server, this rollup have known issue (refer the below link) with network interface controller. After installing the patch static IP's were removed from the NIC cards. So we have removed the hidden NIC's and assigned the IP address back.

Is something caused the mapped network to stopped working?

https://support.microsoft.com/en-in/help/4103718/windows-7-update-kb4103718

Thanks in advance.


vicky


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