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Can't map drive to server 2008 R2 from offsite

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Hi there,

I've been struggling with a problem with our server, which runs Win Server 2008 R2 (V 6.1 Build 7601, SP1). Our people can map a drive to the server (\\servername) from their computers just fine when connected to our office network. Up until recently we were able to map a drive to our server from offsite using a DNS pointed address, servername.company.coop - and it stopped working. (yes, I really mean mapping, not 'Network location' - thought that doesn't work either. We want to be able to access the files on the server from our computers offsite as though it were a peripheral hard drive.)

I've checked with our ISP, and the DNS pointers are correct. When we try to logon, we receive "Error code: 0x80070043, The network name cannot be found". We are usually able to use Remote Desktop to access the folders, but it's clunky and lately some offsite computers are no longer able to get in that way. We have 6 network folder shares on this machine, and I don't seem to be able to share any more when I try to create a test folder; is there a limit to how many shares may be active at one time? I apologize if this is too vague, I don't have much experience with mapping and don't really know where to start tracking this down.

Thank you for any help you can give!


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