This kind of complicated to explain, but I will do my best. The user created three files that they wanted to be viewed by only certain employees. So when I was in the file under the security tab I saw a bunch of groups had access to the file. One of the groups being "everyone" So naturally I denied that group access. Not knowing that the admin profile was in the everyone group. "I did not set this up, took over support just recently" So as the admin, I am not locked out. I created another account and managed to get in, but now I can only see 2 of the 3 files. I managed to unlock them, but I need to get into the third file. As the original admin, I can see the file, but not open it. As the user I created I cant see it at all. Any suggestions would be very helpful.
↧