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disconnected netowrk path to windows server 2003 share folders

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Dear Sirs

I need your help 

1- I have a share files on windows server 2003 sp2 that contain my company's system software and some users on workgroup (not domain)are requested to access this share program and i made a username(read and write) for accessing this server and allow maximum  5 users ,sometimes they coul access sometimes not ,some pc can access and disconnected after random time while they are working with errore message(cannot find network path) ,some times i even cannot  ping the server notice that i have share on other pcs but no problems occured .i tried to switch off firewall on server but he didnot alow because of (IPnat.exe0 that disallow to turn it off.

waiting your support


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