The environment - Windows Server 2008 Standard/Windows 7 32 bit Client machine.
Share - It is not a DFS share.
Antivirus - McAfee
The issue - 1 user is unable to connect to a particular shared drive hosted from within the Windows Server 2008 Standard file server. This drive is one of the multiple drives which are supposed to be connected to the user machine during logon using the logon script. All the other drives mentioned in the logon script gets mapped fine but one particular drive does not. The user uses a laptop and we have checked his connections while in LAN, Wireless, VPN. Everything seems to be working fine apart from this one shared drive. Rest of the users within that office gets the drive fine but just not this one user. Since we are not domain admins so we do not have a visibility of the group policies linked to this particular drive and hence RSOP as well does not help. We have not seen the user getting logged into the machine using a TEMP profile as well for us to ascertain that the issue may be with a TEMP profile logon.
Please note that the drive does get connected at times and at times the connection just drops off! As an interim measure the local IT has created a batch file and given it to the user which maps the drive for the user.
Any help in resolving this long impending issue would be much appreciated!
Suman