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RAID Virtual Volumes Server 2008 R2 (Dell H200)

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Hi all,


I am hoping someone can point me in the right direction.


I am deploying a Dell R410 server with a Dell PERC H200 Controller with 4 X 300GB SAS Drives in two RAID1 arrays. I have loaded Server 2008 R2 onto the first volume. Unfortunately when I open Disc Manager the second volume is not displayed at all. However in"Dell's Open Manage Server Administrator" both Virtual disks are displayed, also while posting after the controller has initialized both arrays show up. I attempted to remove the disks in the functional array and booting with the Installation media, to my dismay the second volume could not be detected by the Windows setup which leads me to believe it is Hardware related.

 
I have contacted dell support today and according to them it is OS related, unfortunately the channel I purchased the server through did not have stock of the Dell OEM Server Standard 2008 R2, thus I was forced to acquire the package via a DSP channel and as such I am not entitled to Dell Support on the Software (won’t make that mistake again...). However the representative I spoke too did make the effort to consult the Software support team and they informed him that this is a known issue and referred me to the following article: http://technet.microsoft.com/en-us/library/bb457110.aspx

 
Now I am either thick and can’t read or these support guys have it wrong. This article is about basic usage of Disk manager however it has no information on a virtual volume not showing up in Disc Manager... So I can only conclude that they believe I am an idiot and cannot use Disk Manager to initialize the disk, even though I made it clear that there is no volume to initialize in the first place.


Any help would be greatly appreciated, I am going out of town for a day or two and will only be able to check back on Monday, so if any feedback is required from me I will reply ASAP.

 
Many thanks in advance.

Regards


Thick sculled Disk Manager user. 


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