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experience slow file server performance

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Hi all,

currently we are expecting some strange problems with our fileserver. It is a Windows Server 2012 server with newest hardware. After one to two weeks uptime, Windows 7 clients cannot load their explorer window. It takes a huge time while the green bar in the address bar is trying to load the explorer overview and finally stops with a blank explorer window.

The shares can still be accessed through UNC commands and the fileserver can be reached with a ping command. This error doesn't occur when opening the explorer window on another server.

On the fileserver I can see a lot of open files called "\msftewds". 

I have found an article of microsoft describing this problem but there was no final solution for me:

http://support.microsoft.com/kb/822219/en-us

The only workaround for the moment is to restart the server (what is not that easy because it's productive). After a restart the "\msftewds" files are gone in the open files overview.

Appreciate any help. :)

Best regards

Dennis 


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