Windows Server 2008 backup schedule wizard not showing volumes

Hi folks,

We have a Dell PowerEdge R620 server running Windows server 2008SP2 and are running into issues when attempting to configure a Windows Backup schedule either by running the Backup Schedule wizard or through using the wbadmin utility.

When I run the wizard the backup configuration screen shows the backup size to be 0KB for the Full Server option or if I choose ‘Custom’ and go to the ‘backup items screen’ the volume list is empty.

The wizard allows me to continue to the ‘Select destination disk’ screen where I can click ‘Show All Available Disks’ which lists each of the disks attached to the server along with the associated volume letters. The wizard reaches the summary stage and proceeds to format the destination disk but fails with the message “The specified number of volumes is invalid” when the status changes to ‘Creating backup schedule’.

Backups used to run on this server fine before it was migrated from old hardware to new hardware using Doubletake Move. Everything else is running fine since the migration apart from Windows backup so not sure if the issue relates to the migration or that fact that a new external USB hard drive is also now in place to store the backup images. I have ran the wbadmin ‘delete catalog’ command to remove reference to the previous backups that were taken and stored on the old external drive.

Running the following wbadmin command produces the error: ”ERROR  -The specific backup disk is invalid”.

wbadmin ENABLE BACKUP -addtarget:{81737b40-0000-0000-0000-000000000000} -schedule:21:00 -allcritical

Running the command ‘wbadmin get disks’ shows the following output:

Disk name       : DELL PERC H710 SCSI Disk Device

Disk number     : 0

Disk identifier : {14f29aab-0000-0000-0000-000000000000}

Total space     : 278.87 GB

Used space      : 206.73 GB

Volumes         : C:[OS],E:[IIS]

Disk name       : DELL PERC H710 SCSI Disk Device

Disk number     : 1

Disk identifier : {dc52ed9a-0000-0000-0000-000000000000}

Total space     : 278.87 GB

Used space      : 162.43 GB

Volumes         : F:[Data],D:[New Volume]

Disk name       : ST500LM0 12 HN-M500MB USB Device

Disk number     : 2

Disk identifier : {81737b40-0000-0000-0000-000000000000}

Total space     : 465.76 GB

Used space      : 465.74 GB

Volumes         : <not mounted>[Einstei 2014_05_14 09:40 DISK_01]

Any help or pointers in the right direction would be very much appreciated.

Thanks,

Niall