I continue to receive 12293 & 8193 errors in the event log everytime Backup Exec 2010r3 runs on our 2008r2 server. Volume shadow copy runs fine without error. When the backup software runs and VSS is accessed to backup the system state it fails. Any help with this issue would be appreciated.
Event Log Messages
Log Name: Application
Source: VSS
Date: 4/11/2012 9:49:55 PM
Event ID: 12293
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: constructserv.corp.ontargetservices.com
Description:
Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details EndPrepareSnapshots({aaba5aba-6109-41af-a650-6864045cb0dc}) [hr = 0x80042302, A Volume Shadow Copy Service component
encountered an unexpected error.
Check the Application event log for more information.
].
Operation:
Executing Asynchronous Operation
Context:
Current State: DoSnapshotSet
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="VSS" />
<EventID Qualifiers="0">12293</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-12T01:49:55.000000000Z" />
<EventRecordID>34643</EventRecordID>
<Channel>Application</Channel>
<Computer>constructserv.corp.ontargetservices.com</Computer>
<Security />
</System>
<EventData>
<Data>{b5946137-7b9f-4925-af80-51abd60b20d5}</Data>
<Data>EndPrepareSnapshots({aaba5aba-6109-41af-a650-6864045cb0dc})</Data>
<Data>0x80042302, A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
</Data>
<Data>
Operation:
Executing Asynchronous Operation
Context:
Current State: DoSnapshotSet</Data>
<Binary>2D20436F64653A20434F52534E50534330303030313632342D2043616C6C3A20434F52534E50534330303030313630352D205049443A202030303030323333322D205449443A202030303030353136382D20434D443A2020433A5C57696E646F77735C73797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
</EventData>
</Event>
Log Name: Application
Source: VSS
Date: 4/11/2012 9:49:55 PM
Event ID: 8193
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: constructserv.corp.ontargetservices.com
Description:
Volume Shadow Copy Service error: Unexpected error calling routine Cannot find anymore diff area candidates for volume\\?\Volume{74408b43-8402-11df-97b6-806e6f6e6963}\ [0]. hr = 0x8000ffff, Catastrophic failure
.
Operation:
Automatically choosing a diff-area volume
Processing EndPrepareSnapshots
Context:
Volume Name:
\\?\Volume{74408b43-8402-11df-97b6-806e6f6e6963}\
Execution Context: System Provider
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="VSS" />
<EventID Qualifiers="0">8193</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-12T01:49:55.000000000Z" />
<EventRecordID>34642</EventRecordID>
<Channel>Application</Channel>
<Computer>constructserv.corp.ontargetservices.com</Computer>
<Security />
</System>
<EventData>
<Data>Cannot find anymore diff area candidates for volume\\?\Volume{74408b43-8402-11df-97b6-806e6f6e6963}\ [0]</Data>
<Data>0x8000ffff, Catastrophic failure
</Data>
<Data>
Operation:
Automatically choosing a diff-area volume
Processing EndPrepareSnapshots
Context:
Volume Name:
\\?\Volume{74408b43-8402-11df-97b6-806e6f6e6963}\
Execution Context: System Provider</Data>
<Binary>2D20436F64653A20535052414C4C4F4330303030313137342D2043616C6C3A20535052414C4C4F4330303030303739302D205049443A202030303030323130302D205449443A202030303030373031322D20434D443A2020433A5C57696E646F77735C53797374656D33325C737663686F73742E657865202D6B2073777072762D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
</EventData>
</Event>