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Work Folders keeps prompting for credentials despite using credential suppression

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Hi all

I currently have Work Folders setup with my file server using ADFS authentication.  Obviously, both are running Server 2012R2.  My issue is that after the initial syncing, within a few days to a week, Work Folders will stop syncing and ask for a password.  Authentication works just fine and I used this Powershell command to suppress the credential prompt on domain joined clients:

Set-AdfsProperties -WIASupportedUserAgents ((Get-AdfsProperties).WIASupportedUserAgents + 'MS_WorkFoldersClient')

You can read more about it by searching "suppress work folders credentials" online.  I would post a link, but TechNet apparently hasn't validated my account yet...that's a whole other story....

Basically, I have Work Folders working just fine but after a while, it quits syncing and says it needs credentials.  When I click on “Manage Credentials” it automatically sends my current credentials without me entering them….which is behaving correctly because I’m suppressing the prompt.

Has anyone else encountered this?  This is really the only thing keeping me from rolling out this feature to more users.  I’d like to replace offline files with Work Folders and this really is my last hurdle.  It seems to maintain credentials for a while but I haven’t kept close enough track as to how long it stays working.  Client/server reboots don't seem to affect it either.  There are very few topics I've seen related to Work Folders, so I figured I'd ask.


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