Just to avoid the standard 'not our problem' I have posted to the relevent Symantec-Backup Exec forums as well.
Two errors in the App log:
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Description:
Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. [0x8007007e]
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 2d 20 43 6f 64 65 3a 20 - Code:
0008: 43 4f 52 53 4f 46 54 43 CORSOFTC
0010: 30 30 30 30 30 30 38 30 00000080
0018: 2d 20 43 61 6c 6c 3a 20 - Call:
0020: 43 4f 52 53 4f 46 54 43 CORSOFTC
0028: 30 30 30 30 30 30 36 35 00000065
0030: 2d 20 50 49 44 3a 20 20 - PID:
0038: 30 30 30 30 37 36 33 36 00007636
0040: 2d 20 54 49 44 3a 20 20 - TID:
0048: 30 30 30 30 37 32 32 30 00007220
0050: 2d 20 43 4d 44 3a 20 20 - CMD:
0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
0060: 57 53 5c 53 79 73 74 65 WS\Syste
0068: 6d 33 32 5c 76 73 73 76 m32\vssv
0070: 63 2e 65 78 65 20 20 20 c.exe
0078: 2d 20 55 73 65 72 3a 20 - User:
0080: 4e 54 20 41 55 54 48 4f NT AUTHO
0088: 52 49 54 59 5c 53 59 53 RITY\SYS
0090: 54 45 4d 20 20 20 20 20 TEM
0098: 2d 20 53 69 64 3a 20 20 - Sid:
00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18
Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12292
Date: 10/14/2008
Time: 1:37:45 AM
User: N/A
Computer: TPC-SBS
Description:
Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x8007007e].
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 2d 20 43 6f 64 65 3a 20 - Code:
0008: 43 4f 52 53 4f 46 54 43 CORSOFTC
0010: 30 30 30 30 30 30 38 37 00000087
0018: 2d 20 43 61 6c 6c 3a 20 - Call:
0020: 43 4f 52 53 4f 46 54 43 CORSOFTC
0028: 30 30 30 30 30 30 36 35 00000065
0030: 2d 20 50 49 44 3a 20 20 - PID:
0038: 30 30 30 30 37 36 33 36 00007636
0040: 2d 20 54 49 44 3a 20 20 - TID:
0048: 30 30 30 30 37 32 32 30 00007220
0050: 2d 20 43 4d 44 3a 20 20 - CMD:
0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
0060: 57 53 5c 53 79 73 74 65 WS\Syste
0068: 6d 33 32 5c 76 73 73 76 m32\vssv
0070: 63 2e 65 78 65 20 20 20 c.exe
0078: 2d 20 55 73 65 72 3a 20 - User:
0080: 4e 54 20 41 55 54 48 4f NT AUTHO
0088: 52 49 54 59 5c 53 59 53 RITY\SYS
0090: 54 45 4d 20 20 20 20 20 TEM
0098: 2d 20 53 69 64 3a 20 20 - Sid:
00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18
***********************
Brett Upton