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File Server slow to respond

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I had an issue with my file server locking up or being slow to load for users. I had to reboot that server, but obviously that's something I would like to avoid for the future. We had an issue where I group of users where trying to open the same file multiple times, and it then locked their PC's up. They did the same thing again after they rebooted. I've disabled Virtual Machine Queues.

Should I disable RSS as well? I do have Hyper-V enabled on this server on a separate NIC.

Anything else I could take a look at to resolve the issue?

http://support.microsoft.com/kb/2902166

http://support.microsoft.com/kb/951037


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