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Work Folder System Tray executable error

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We're currently looking to deploy Work folders across our organization now that a Windows 7 client is available, however we receive a .Net application error when installing the Work Folders client on a Win7 machine, and configuring via Group Policy.

Details on the config:

  • configured via GPO (user a member of an AD group)
  • folder encryption enabled
  • password policies disabled
  • Folder re-direction applied to move My Docs, Favorites and Links into the Work Folders folder

Upon login or when accessing the Work Folders config app, and error appears on screen indicating WorkFoldersSystemTray.exe "Work Folders has stopped working" and "Check online for a solution later and close the program".  Work folders continues to sync however and it does not appear to cause any fault from any actual application level.

The following event error is recorded in the application log:

Fault bucket 97957300, type 22

Event Name: CLR20r3

Response: Not available

Cab Id: 0

Problem signature:

P1: workfolderssystemtray.exe

P2: 6.3.9600.17021

P3: 5344cbf1

P4: mscorlib

P5: 2.0.0.0

P6: 5174de33

P7: 2d4f

P8: 2b

P9: System.UnauthorizedAccess

P10:

Attached files:

C:\Users\zak\AppData\Local\Temp\WER7498.tmp.WERInternalMetadata.xml

These files may be available here:

C:\Users\zak\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_workfolderssyste_66c088aba79d83e91b9427c7767d96cfc09acd64_09ee7f52

Analysis symbol:

Rechecking for solution: 0

Report Id: c7633f34-539f-11e4-8531-028037ec0200


The obvious sign would be the "P9: System.UnauthorizedAccess" error, however I don't know how this related to the actual application.  Would anyone be able to provide assistance? 


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