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FTP Connecting erorr...........

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When I try to connect to a folder on my webserver using Windows Explorer, I get the following message...

"Windows cannot access this folder.  Make sure you typed the filename correctly and that you have permission to access the folder.  


Details:
A connection with the server could not be established"

In the knowledge base, kb/260156 says this is due to my password having reserved characters.  However, my password does not have reserved characters.  

Can anyone help with this? 

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