Hi all,
Having an issue getting Work Folders configured properly to allow access for iPads and Android devices.
I can add Work Folders from Windows 10 machines, both on and off domain, without issue. If I use a mobile device, all I can get is 'Check your user name and password'.
I checked event viewer this morning and noticed this under Microsoft / Windows / SyncShare / Operational.
"There was a problem retrieving a user attribute from Active Directory Domain Services. This can occur if this server could not reach a domain controller or if the attribute has not been set.No action is required unless you deployed Work Folders with multiple sync servers, want users to automatically discover their sync server, and the msDS-SyncServerUrl user property is listed below."
After a bit of searching, I followed the instructions here: A New User Attribute for Work Folders Server
Since then, I don't see anything relevant in those logs.
Is there somewhere else I should be looking for the reason this is failing? I cant seem to find any other logs or events which would explain this issue, but the fact that it is giving credential errors suggests that it has discovered the server and is talking to it well enough to get an authentication error.
Any advice or assistance greatly appreciated. I'm running out of things to check.