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Taking Ownership, Access Denied

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On our network, from time to time, a user will screw up permissions to a folder or file they create. In the past, we have been able to simply go to the location with our admin account, take ownership of the file or folder and reset the permissions. Something changed at the enterprise level and now we are unable to do that. I have asked for enterprise help and they don't seem to understand what I am asking for.

Our set up.  At our site, we have a NetApp device with several shares.  These shares are shared out to the network via DFS.  DFS is managed at the enterprise level and the NetApp is managed locally.  We have not made any changes to our NetApp or our namespace servers that help with replication. 

Yes, I am using an administrator account to attempt this.  Yes, I could do this before.  I believe this started right around the same time the enterprise started upgrading their DFS servers.

Here are pictures.  If anyone can help me figure out what change was made, or what change needs to be made to make it so our admin accounts can take ownership of files and folders again, I would appreciate it.

Before, instead of giving me an error, it would let me know that I don't have permissions, and that continuing would overwrite permissions to give me full control, I would click OK, then boom, I would have full control and give permissions back the way they should be.  all done.


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