Hello,
We have several users who are unable to save and/or access certain files within their home directory. The users had no issues on Friday to access/save these files, no permissions have been changed prior to the incident (only after the incident for testing) and no updates have been applied to the machines the users are using to access the server.
Things I have checked:
- Users have Full Permissions over the location/file they are trying to access
- Users are Owners for the "Share" permissions on the folder they are trying to save to
- Removed Inherited permissions and tried to access without success
- Restarted client machines to no avail
- With a specific file, I tried to move it to other locations within the shared folder, to no avail
- Moving the file to the desktop seems to allow access; moving back encounters the same issues
- This is happening on two different servers (Windows 2008 R2 and Windows 2003 and on two different domains
We are planning a server restart tonight when users stop working, but can't think of anything else that could be the cause of the issue.
We are getting the "Access Denied. Contact your Administrator" message with the files that can't be opened.