We've been using redirected files for our documents and desktop folders. The built-in offline files feature of Windows 7 is not the most reliable. People have to remember to manually sync their files before they leave and when they return. Sometimes their status appears as offline when they are in the office. Right clicking on the green Sync Center icon and choosing 'Sync All' usually does nothing. Users have to highlight the contents of their documents folder, right click, and choose sync selected files. Then, the icon will spin and sync. This technology has been around for over a decade, yet it does not always run automatically in the background when it should. Some users see the icon spin when they log into the computer, but who is really watching for this?
How are you handling this feature of Windows? Are you using a third party sync tool instead? Is there a setting we should change?